Terms and Conditions

Poster.fo
Purkugerði 3a
100 Tórshavn
TLF: +298522120
CVR: 551.023

Payment:
Poster.fo accepts online payments with the following credit cards Visa, Visa Electron, Mastercard and Mastercard Debit. Payment will be deducted from your account, when the order is placed and the physical item will be printed within 24hours (workdays). 

All prices on the website include VAT, if the artist is registrated. The Faroe Islands are not a part of the EU, be aware of paying Vat & Tax in your own country. 

Poster.fo uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Poster.fo's own website also uses encryption with SSL protocol.

Currencies for pricing:
Denmark - Kroner (DKK)

Delivery and Shipment:
The delivery time for your order is 1-3 workdays. Poster.fo uses Posta - for shipment of your ordered items. Freight cost is standard 35,- for Faroe Islands, 55,- Europe and 75,- for the rest of the World

You can choose to have your shipment sent with Posta to your home address or pick it up on our adress. 

If you regret your purchase:
Our products are all printed on demand which means they are custom made especially for you. As a result we do not technically offer returns.

However, accidents do happen and your satisfaction is our top priority. So if we make a mistake we are more than happy to reprint and reship the order at our expense.

We will reprint and reship if one of the following situations has occurred:

  • If we accidentally printed the wrong poster, color or size.
  • If the product is damaged during delivery.
  • If there is a defect that occurred during the printing process. For example, gaps in the ink, etc.

Any return costs you incur yourself.

The request for return must be notified to us no later than 2 days after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation.

If you wish to make use of your right of returning the purchase, you must send us an e-mail om poster@poster.fo

Returning:
You are responsible for the condition of the product, and may handle it like you purchased it in a store.

When returning, please contact us at:

Poster.fo
Purkugerði 3a
100 Tórshavn
Faroe Islands
Phone: +298522120
poster@poster.fo

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Privacy Policy:
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Poster.fo, we need the following information:

 . Name
 . Address
 . Phone number
 . Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Poster.fo, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Poster.fo have access to the information recorded about you.

The data manager in Poster.fo is: Miriam Hinz.

We do not store and transmit customer information encrypted.

As registered with Poster.fo, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact poster@poster.fo .

Cookies:
On http://www.poster.fo, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Consumer Protection:
Learn more about your consumer protection when paying online with PensoPay's payment service solution:

https://pensopay.com/mere/forbrugerbeskyttelse/

In the event of a complaint, our e-mail address must be stated: poster@poster.fo and the website on which you purchased the item.
A complaint about a product or service can be filed with the Center for Complaints, the House of Commons, Toldboden 2, 8800 Viborg.
You can appeal to the Center for Complaints through the Complaints Portal for the House of Commons (Link) .
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaint platform.
ec.europa.eu